FREQUENTLY ASKED QUESTIONS
We take great care to ensure that the product you receive closely matches the image shown on our website. However, please note that slight variations in color and packaging may occur due to lighting and screen settings. If you have any questions or need further details about a specific fragrance, our customer service team is here to assist you.
You can view your sales receipt by logging into your account on our website and navigating to the "Order History" section. Here, you’ll find detailed receipts for all your transactions. If you need further assistance, please contact our customer service team for support.
We currently do not have a formal return policy. However, if your product is unopened and unused, we may accept it for return. If you receive a product with any faults or defects, please contact our customer service team as soon as possible, and we will assist you with the return process. Your satisfaction is important to us, and we aim to resolve any issues promptly.
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Your order will be delivered to the address you provided during checkout. If you have any questions about the delivery status or need to update your shipping details, please contact our customer service team for assistance.